FAQ

What is your shipping policy?
All orders are shipped ground. Orders will typically ship out 1 to 3 business days of when the order is placed. We currently do not ship during the weekend.
Do you ship to a P.O. Box?
We do not ship to P.O. Box’s.
Do you ship outside of the United States?
Unfortunately at this time we are not able to ship outside of the United States.
What is your return policy?
If there was a mistake with your order, we will gladly make it right. We are not able to receive returns on products and all sales are final.
What is the shelf life of 3Roots Spice Co. products?
Our products have a two year shelf life if kept in a dark, cool , moisture free cabinet or pantry.
What is Monk Fruit and Erythritol?
is Monk Fruit and Erythritol? – Monk Fruit is a small sub-tropical melon native to Southern China which is a no-calorie sweetener Erythritol is a type of sugar alcohol, or polyol, which are water-soluble compounds that occur naturally in many fruits and vegetables. Both of these sweeteners can be used in low carb diets.
Does 3Roots Spice Co. use MSG in their products?
We do not ever use MSG in any of our products.
Are 3Roots Spice Co. products gluten free?
None of our products are certified gluten free. Although we do not use gluten ingredients in our products, we can not guarantee that they have not been in contact with gluten. Please use caution if you have a sensitivity with gluten,
Are 3Roots Spice Co. products nut free?
None of our products are certified nut free. Although we do not use any nut ingredients in our products, we can not guarantee that they have not been in contact with nut allergens. Please use caution if you have a sensitivity to nuts.

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